Frequently Asked Questions

  • Should I buy a Rigid or Inflatable SUP?

The ultimate debate for every SUP enthusiast! This can only be answered by you and what best serves your lifestyle.

A rigid board may surpass the experience of an inflatable when it comes to on-water adventures, but the inflatable comes with perks such as providing a more compact product that will allow you to cover distances or get to more interesting locations that you wouldn’t be able to hike to with a rigid board. They also come with the advantage of packing up neatly into your vehicle and not needing to be loaded onto a rack.

Inflatables are lightweight, flexible, and extremely durable, whereas rigid boards come with more glide, better overall stability, and a little less flex.

  • How long will it take for my board to arrive after ordering?

Please see our shipping and deliveries page for more information about shipping.

  • Are paddles included?

Our inflatable boards (Dax Dually, Dax Air) all ship with paddles included.

  • Dax Air: includes Pump, paddle, carry bag

  • Dax Dually: includes Pump, 4-Piece Carbon Fiber Paddle, Kayak Backrest, Roller Bag

Rigid boards (Dax Drifter, Dax Scout, Dax Downdog) do not come with paddles.

  • We have two Dax paddles you can add to any rigid board order:

    • The Dax Utility Paddle

    • The Dax Carbon Paddle

  • How long have you been in business?

We have been in the business of paddleboard rentals and retail since opening our flagship store, Sup Tahoe, in South Lake Tahoe, CA. We launched Dax Board Co in 2020. Read more of our story here.

  • Do you offer a demo program?

We do! If visiting Tahoe, or local to the region, you can stop by our flagship store, Sup Tahoe, and demo any board you like.

  • Do you have an ambassador or affiliate program?

We will be launching an affiliate program this summer (2023) and accept inquiries for ambassadors via social media. Drop us a DM!

  • Do I have to pay sales tax?

Yes, if the board is being shipped within California.

  • Can I pick up locally if I live in South Lake Tahoe?

Yes! Stop by our store, Sup Tahoe, anytime between April and October - or give us a call and we can arrange an easy pick-up for you.